Refund Policy
This Refund Policy outlines the terms and conditions for refunds and cancellations of bookings made with Tourly Travel.
1. Cancellation and Refunds
1.1. Refund Eligibility: Refunds are subject to the cancellation policy of our suppliers, including airlines, hotels, tour operators, and transportation providers. The eligibility for a refund depends on the timing of your cancellation and the terms and conditions of your booking.
1.2. Cancellation Fees: If you need to cancel your trip for any reason, please notify us in writing as soon as possible. Cancellation fees may apply, and the amount of the refund will depend on the cancellation policy of our suppliers.
1.3. Non-Refundable Deposits: Please note that certain bookings may require a non-refundable deposit at the time of booking. In such cases, the deposit is non-refundable regardless of the reason for cancellation.
2. Booking Modifications
2.1. Modification Fees: If you need to modify your booking after it has been confirmed, additional fees may apply depending on the changes requested and the policies of our suppliers. We will do our best to accommodate your request, but please note that modifications are subject to availability.
3. Refund Processing
3.1. Processing Time: Refunds will be processed within [number] business days after the cancellation request is approved and confirmed by our team. Please allow additional time for the refund to appear in your account, depending on your payment method and financial institution.
3.2. Refund Method: Refunds will be issued using the original payment method used for the booking, unless otherwise specified. If the original payment method is no longer available, we may issue the refund via an alternative method.
4. Force Majeure
4.1. Unforeseen Circumstances: Tourly Travel reserves the right to cancel or modify a trip due to unforeseen circumstances beyond our control, including but not limited to natural disasters, political unrest, or changes in local regulations. In such cases, we will offer alternative arrangements or a full refund, as applicable.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Tourly Travel
[Address]
[City, State, Zip Code]
Email: [contact email]
Phone: [contact phone number]
6. Updates to This Refund Policy
Tourly Travel reserves the right to update or amend this Refund Policy at any time. We will notify you of any changes by posting the updated Refund Policy on our website. We encourage you to review this Refund Policy periodically for any updates or changes.