FAQ

1. How do I book a trip with Tourly Travel?

Booking a trip with Tourly Travel is easy! Simply browse our website to explore our curated itineraries or contact one of our travel specialists to discuss your interests and preferences. Once we’ve tailored the perfect itinerary for you, we’ll handle all the details to ensure a seamless booking process.

2. Are your trips customizable?

Absolutely! We understand that every traveler is unique, which is why we offer fully customizable itineraries tailored to your needs and preferences. Whether you’re looking for a romantic getaway, a family adventure, or a solo expedition, we’ll work with you to create the perfect travel experience.

3. What types of accommodations do you offer?

We partner with a diverse range of accommodations, from luxury resorts to boutique hotels and eco-friendly lodges. Whatever your preference, we’ll ensure that your accommodations meet your standards for comfort, convenience, and style.

4. Do you offer travel insurance?

While we don’t directly provide travel insurance, we strongly recommend purchasing travel insurance to protect your investment and provide peace of mind during your trip. Our travel specialists can help you find the right insurance policy to suit your needs.

5. What safety measures do you have in place for travelers?

The safety and well-being of our travelers are our top priorities. We closely monitor travel advisories and follow all recommended health and safety guidelines to ensure a secure and enjoyable experience for our clients. Additionally, our team is available 24/7 to assist you in case of any emergencies during your trip.

6. Can I contact Tourly Travel during my trip if I need assistance?

Absolutely! Our team is available around the clock to provide support and assistance to our travelers. Whether you have questions about your itinerary, need recommendations for local activities, or encounter any issues during your trip, we’re here to help. Simply reach out to us via phone, email, or our online chat service, and we’ll respond promptly to assist you.

7. What is your cancellation policy?

Our cancellation policy varies depending on the type of trip and the terms and conditions of our suppliers. We strive to be as flexible as possible and will work with you to find the best solution in case you need to cancel or modify your trip. Please refer to the specific terms and conditions outlined in your booking agreement or contact one of our travel specialists for more information.

8. How can I provide feedback about my travel experience with Tourly Travel?

We value feedback from our clients and use it to continuously improve our services. After your trip, you’ll have the opportunity to provide feedback via a post-trip survey. Additionally, you can always reach out to us directly with any comments, suggestions, or concerns, and we’ll do our best to address them promptly.